Shipping policy
Shipping policy
Order before 12pm AEST Monday to Friday for same day dispatch. All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Domestic Shipping Rates - Flat fee for all products site wide.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Shipping |
2 to 8 business days |
Free for orders $100 or above. $10 for orders below $100 (Australia wide) |
|
Express Shipping |
1 to 4 business days |
Flat rate $12.95 (Australia wide) |
International Shipping
We do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the specified days for the shipping method chosen, please contact us at snuggtemp@gmail.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We do not ship to P.O boxes.